CERTIFIED MASTER TRAINERS

Mr. Ajit Vidyadharan

Personal Overview:
15+ years experience and proven results in managing multi-industry, multi-product / process, multi-cultural, global clientele / customers internal and external.

  • L&D practitioner with 15+ years experience and proven results in managing multi-industry, multi-product / process, multi-cultural, global clientele / customers internal and external.
  • Managed end-to-end training (TNI&A, D&D, delivery / facilitation, and evaluation) and coaching leading to better productivity and profitability, thereby driving organizational excellence.
  • Lead and delivered / facilitated 500 + classroom, virtual training / e-learning, and blended training programs across levels (new hires to AVPs and Directors...)
  • Groomed Managers, Trainers, SMEs in dynamic environments, to deliver mission critical
  • Strategically managed clients / stakeholders in :
    • 1. Geographies - USA & Canada, EMEA (UK, Germany, Denmark), Asia-pacific (Hong Kong, Australia, Malaysia, India, Singapore, China, Bangladesh, New Zealand);
      2. Industries - Banking & Finance, Courier & Logistics, Healthcare, Hotel, Insurance, IT, ITES, Manufacturing, Petroleum, Retail, and Telecom; NGOs, and Education

Training Certification
1. Australia
2. FLM - First / Front Level Managers / Supervisors
3. MLM - Middle Level Managers
4. Service Excellence
5. Virtual Training Train-The-Trainer (USA)
6. Credit Cards Services (USA) -- Customer Service, Tele-Sales / Outbound Sales, Collections

Ms. Tamanna Naik

Personal Overview:
Liberation Coaches Certified Master Trainer, 18 + years of experience in Automotive Industry with roles in Sales, Service and Training

  • Accredited trainer for Accenture India.
  • Accredited Level 1 facilitator for "Nine Conversations in Leadership™" a training programme by Worldsview Consulting, South Africa.
  • Accredited Senior Trainer for "Certified Service Advisor" programme [Global certification] for Mercedes-Benz.
  • Established the first of its kind Driving School in Pune City (Maruti Driving School).
  • Conducted Selling Skills Training for Sales Consultants for various dealerships in Maharashtra.
  • Organised Product Launches, Golf Tournaments for Millennium Motors and Millennium Mobility.
  • Organised Brand promotion activities for Mercedes-Benz
  • Worked with Daimler Chrysler India and Patni Computers to design the new DMS for Mercedes-Benz dealerships across India.
  • Conducted training for Hindustan Motors Mitsubishi Lancer technicians and sales personnel.
  • Industries worked for Automobile Sector: Mercedes-Benz India, Millennium Motors Pune & Goa, Millennium Mobility Pune, Pashankar Auto-General Motors, Ratnaprabha Group Aurangabad, Wonder Cars Pune

Ms. Madhuri Dadia

Personal Overview:
8.5 years of experience in conducting various skill based training as well as Soft Skills & Behavioral Training

  • Counseling Psychologist and has 8.5 years of experience in conducting various skill based training as well as Soft Skills & Behavioural Training
  • Train the Trainer from Dale Carnegie, extremely diligent, passionate and compassionate trainer who believes that life is a long, continuous journey of learning and teaching
  • She has facilitated training programs for students, teachers, parents, entrepreneurs and their employees at various levels in the organization

SIGNATURE PROGRAM
  • Effective Managerial Skills
  • Entrepreneurial Education
  • Presentation Skills
  • Effective Communication Skills
  • Time Management
  • Grooming
  • Goal Setting
  • Effective Meeting Skills
  • Decision Making and Problem Solving
  • Internal Customer Care and Telephone Skills
  • Team Building
  • Psychometric Testing and its link to recruitment and HR
  • Interviewing skills
  • Training for Executive Assistants
  • Corporate etiquette
  • Customer Service
  • Train the trainer program
  • Coaching and feedback
Training Certification
1. Train the trainer certification from Dale Carnegie
2. MA Counselling Psychology from SNDT University

Ms. Parineeta Mehra

Personal Overview:
20+years experience executive coach, facilitator & trainer with leadership experience in global financial services, retail, including positions in sales, customer service & business management.

Academia
  • ICF Certification Program
  • 360 degree Stakeholder Certification
  • Enneagram Certification
  • Member of IAF India Group
  • Hons in English & German

Experience
  • 20+years experience across Industries ranging from BFSI and related areas to Retail, including positions as Chief Manager(Retail) and Head for LnD in Last assignment(BFSI). Managed team of 70+ effectively for 3.5 years and contributed to company profitability through LnD & Sales interventions.
  • Handled Agency Sales and Training -Area head in ICICI Prudential and Regional head in Birla sun LIFE (Banassurance channel)
  • Trained more than 25, 000 people till date in Retail and BFSI sectors (right from lower to senior management).

Skills Summary
  • Creating sustainable interventions for Transformational
  • Leadership and growth
  • Coaching and Mentoring
  • Building and implementing culture change initiatives
  • Building a consulting culture in Organizations
  • Mentoring and Team Development
  • Effective Delegation & Stress Management

Ms. Jeny Shah

Personal Overview:
Expert in the retail industry with an experience of 11yrs. With entrepreneur skills & leadership skills which have been sharpened by her personal experience as well as in marketing, sales and customer service which have been her key expert areas, which she has mastered not only by her certification but practically.

Academia
  • Commerce graduate
  • Completed designing from IITC
  • Image consultancy & soft skills from the ICBI
  • Neurolinguistics programming from School of Excellence, Skilldom Assessment Centre
  • Pursuing her MBA in marketing and done her digital marketing

Experience
  • She has had the opportunity to use her skills and Image consultation for Green city to build the image of the company (Behavioural & soft skill , Image training ).
  • One on one consultation for image makeovers for Mr. Kotak (well known builder).
  • Retail training for Rise India & Shreeram Finance for 21days.
  • Image, behavioural & soft skill training for the Uber luxury jewellery brand Bhagat's.
  • She has conducted classroom trainings as well as Motivation & Outbound activities for HDFC Mutual Fund's LEAP academy to name a few.

Skills Summary
  • Retail training
  • Image consultation
  • Behavioural & soft skill , Image training
  • Consultation for image makeovers

Ms. Asmita Desai

Personal Overview:
A dynamic professional with over 9 years of experience in Learning and development has experience of working in Hospitality, Facility management and Academics with specialization in end to end Learning and Development process including Training Need Analysis, Module conceptualization and designing, Developing Standard operation procedures, Guest satisfaction analysis through root cause Analysis and imparting Trainings and workshops.

Education Background
  • MBA in Human resources management from Welingkar Institute of Management
  • Certified Image Consultant and Soft skills trainer from ICBI Mumbai
  • Post-Graduation in Hotel Operations Management from IHM Mumbai
  • B.Com. from Mumbai University in 2003

Achievements
  • Bagged Best L&D Manager in the 2013 at ISS Facilities Pvt Ltd.
  • Was Awarded as Platinum Level employee and best trainer in the year 2008 in Taj (IHCL).
  • Best Performer award in the year 2010 in ISS facility Pvt Ltd.

Trainings Conducted On
  • Team Building and Motivation & Communication Skills
  • Effective communications, Interview Skills, Time management and Positive Attitude

Mr. Abhishek Risbud

Personal Overview:
Experienced Corporate Trainer in Soft Skills, Behavior & Sales Training

Educational Qualification
  • Masters in Business Administration November 2006
  • Bachelors in Commerce Mumbai University June 2004

Core Competencies
  • Soft Skills Training
  • Sales Training
  • Behavioral Skills
  • Etiquette Training
  • Faculty Development
  • English Language

Achievements
  • Individually groomed aspiring students and professionals through on English language improvement and language examinations.
  • Developed lower and middle management professionals in soft skills, behavioral skills, sales and customer service.
  • Ability to deliver management subjects with the help of practical illustrations, viz. Strategic management and Marketing management.
  • Counselor to assist aspiring individuals to select an appropriate career.

Mr. Avinash Choudhari

Personal Overview:
Profile - Business Manager with expertise in various functions of business with specialization in training and Development on products, processes, selling skills and soft skills.
Experience - Total 19 years business experience in Pharma industry and banking industry.
Desired Profile - Training Manager in Induction, processes, products, sales, service and soft skills

Education
  • Bachelors of Science in chemistry with distinction
  • Master's in Business and administration

Certifications
  • Advanced Professional Diploma in Training and development with specialisation in Behavioural and Facilitation skill training
  • Certified as a Leader in Retail banking through - Branch leadership Programme
  • Trained in presentations skills (Train the trainer)
  • Certified as a Service Manager (Train the trainer)
  • Certified in customer service and banking codes and standards from IIBF
  • Certified in Foreign exchange facilities for Individuals from IIBF

Skills
  • Expert in Orientation sessions, Imparting Soft skill training for customer service, Self-Motivation sessions, Conducting classroom training for Process implementation, Sales & Leadership Training

Mr. Love Bhatnagar

Personal Overview:

  • After completion of his Post Graduation in Business Administration, Mr. Bhatnagar started his career in Sales &Marketing .
  • His total work experience in Corporate is 25 years.
  • He specializes in Career Counseling , Retail Sales , Supply Chain Management, Channel Sales ,Direct Account Management, Large Format Retails .
  • Mr. Bhatnagar is a trainer on themes like Retail /channel Sales, Supply chain Management , Essential Selling Skills, Time Management , Work Life Balance & Stress Management, Impactful Communication , Managing Sales Targets & Channels . He is ICF Certified Career Transition Coach .
  • Mr. Bhatnagar has worked with some of the leading brands in India i.e Karnataka Consumer Products Ltd (Kurl-on Ltd,) Sterling Holiday Resorts Ltd, Zenith Computers Ltd, Hewlett Packard India Ltd. He has widely travelled and worked in Northern , Central & Western regions of India. He is distinguished as having handled one of biggest business regions of Hewlett Packard , he was part of the team that Introduced HP Pavilion PC in Central India.
  • His passion for teaching and training brought him to Academics from Sales & Marketing . He has been a visiting faculty at number of management institutions in MP & Rajasthan .He knows Channel Business like the back of his hand .
  • He is Mentor& Coach to the start ups ( @ Lemon School of Entrepreneurship ) and Sales Trainer based at Nagpur /Indore .