Refund Policy

Our refund policy is designed to ensure fairness and transparency in all transactions. Please take a moment to review the following details regarding refunds:

1. Eligibility for Refund

1.1 Digital Products: We offer refunds for digital products, such as software, e-books, and downloadable content, within 6 days of the purchase date. To be eligible for a refund, the product must not have been used, accessed, or downloaded. Once the digital product has been accessed or downloaded, it is considered used and is no longer eligible for a refund.

1.2 Services: Refunds for services, including consultations, training sessions, or other personalized services, are considered on a case-by-case basis. If you are dissatisfied with a service you have received, please contact our customer support team to discuss your concerns and explore possible solutions.

2. Exclusions

2.1 Customized Products or Services: Products or services that have been customized or personalized according to your specifications may not be eligible for a refund. This includes custom-made products, personalized consultations, or services tailored to your specific needs.

2.2 Third-Party Products or Services: Some products or services available through our platform may be provided by third-party vendors or partners. Refunds for these products or services are subject to the refund policies of the respective vendors. We recommend reviewing the refund policy of any third-party product or service before making a purchase.

3. Refund Process

3.1 To request a refund, please contact our customer support team at +91 9833122954 . When submitting your refund request, please provide your order details, including the order number and date of purchase, along with a brief explanation of the reason for the refund request.

3.2 Once your refund request is received and validated, Liberation Coaches Pvt Ltd will review the request and will have the final say on whether the refund will be approved or denied. We will process the approved refund within 15 business days, issued to the original payment method used for the purchase.

4. Chargebacks

4.1 In the event of a disputed charge or chargeback initiated by the customer without prior communication with our customer support team, Liberation Coaches Pvt Ltd reserves the right to dispute the chargeback and may take legal action to recover any losses incurred. We encourage customers to reach out to us directly to resolve any issues or concerns before initiating a chargeback.

5. Contact Us

5.1 If you have any questions or concerns regarding our refund policy, please do not hesitate to contact us at +91 9833122954. Our dedicated customer support team is available to assist you and address any inquiries you may have.

6. Changes to Refund Policy

6.1 Liberation Coaches Pvt Ltd reserves the right to modify or update this refund policy at any time without prior notice. Any changes to the policy will be effective immediately upon posting on our website. We recommend checking our refund policy periodically for any updates or revisions.

By making a purchase from Liberation Coaches Pvt Ltd, you acknowledge that you have read, understood, and agree to abide by our refund policy.

Last Updated: 21/03/2024